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Gift Card Tracking Questions


Before you contact us regarding the status of your gift card order, please allow 48-72hrs for us to process your order. After your order has been processed, you should have received an 
Order Update" email. If you've waited 48-72hrs and received the "order update" email, please locate the tracking number and use it on the United States Postal Service website to track your order.

The tracking number we email to you will look similar to this message below:

The comments for your order are:

Tr#xxxx-xxxx-0000-2698-2578     <-- Copy this number and paste it into the website USPS website link below!

Please visit the USPS website and enter the tracking number that we provided in your updated order status. If you have just placed your order, please allow 48-72hrs before your order is updated. When your order is updated you'll receive a notification that includes your tracking details.

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Chula Vista Resort
Chula Vista Resort
2501 River Rd.
Wisconsin Dells, Wi 53965

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